sneaker restoration: Getting Started – what to expect?
Thanks so much for considering us to restore your sneakers! Our process is really simple:
The best way to give you an accurate quote is by seeing your shoes in person, but you can get an idea of our general pricing by clicking HERE
We will provide you with a UPS shipping label so all you have to do is print the label, place your shoes in a shipping box and take your shoes to your local UPS store or shipping partner. Please be sure to include a note in your shipment that has your contact information and return shipping address. You can also ship directly to our secure shipping address:
8984 Darrow Rd Ste 2-156
Twinsburg, Ohio 44087
We will contact you once your shoes arrive to let you know that we have them. Next, we will assess the work that needs to be done and provide you with a quote. From here, you can either proceed with a full restoration based on your quote, or you can select which restoration services you would like to have done. It’s all up to you! Once we agree on the services, you can pay and your shoes will go into our queue of projects. We proudly accept Stripe, Paypal, Apple Pay, Google Pay and Venmo.
This is where the magic happens. We will let you know once we begin restoring your sneakers and let you know when they are ready to ship back to you. Once done, we will return your sneakers back to you via UPS and provide you with a tracking number.
5. RETURN SHIPPING
Once your shoes have been completed, we will return your sneakers back to you via UPS and provide you with a tracking number. We try to turnaround orders in 2-3 weeks. Return time depends on the supplies needed for your restoration and the amount of work we currently have in our queue.
6. But wait, how do you keep my shoes safe?
We receive a lot of valuable shoes and keeping your shoes safe is at the top of our priorities. We will provide you with a secure shipping address to send your shoes to. Additionally, your shoes are automatically insured by us from the moment we get them until they arrive back at your doorstep at no extra charge to you (YES, we have SNEAKER INSURANCE). You trust us with your shoes and we don’t take that lightly!