sneaker restoration: Getting Started – what to expect?
Thanks so much for considering us to restore your sneakers! Our process is really simple:
The best way to give you an accurate quote is by seeing your shoes in person, but you can get an idea of our general pricing by clicking HERE
We will provide you with a UPS shipping label so all you have to do is print the label, place your shoes in a shipping box and take your shoes to your local UPS store or shipping partner. Please be sure to include a note in your shipment that has your contact information and return shipping address. You can also ship directly to our secure shipping address:
8984 Darrow Rd Ste 2-156
Twinsburg, Ohio 44087
We will contact you once your shoes arrive to let you know that we have them. Next, we will assess the work that needs to be done and provide you with a quote. From here, you can either proceed with a full restoration based on your quote, or you can select which restoration services you would like to have done. It’s all up to you! Once we agree on the services, you can pay and your shoes will go into our queue of projects. We proudly accept Stripe, Paypal, Apple Pay, Google Pay and Venmo.
This is where the magic happens. We will let you know once we begin restoring your sneakers and let you know when they are ready to ship back to you. Once done, we will return your sneakers back to you via UPS and provide you with a tracking number.
5. RETURN SHIPPING
Once your shoes have been completed, we will return your sneakers back to you via UPS and provide you with a tracking number. We try to turnaround orders in 2-3 weeks. Return time depends on the supplies needed for your restoration and the amount of work we currently have in our queue.
6. But wait, how do you keep my shoes safe?
We receive a lot of valuable shoes and keeping your shoes safe is at the top of our priorities. We will provide you with a secure shipping address to send your shoes to. Additionally, your shoes are automatically insured by us from the moment we get them until they arrive back at your doorstep at no extra charge to you (YES, we have SNEAKER INSURANCE). You trust us with your shoes and we don’t take that lightly!
See, it’s that simple! Do you have any questions for us, or are you ready to get started?
sneaker restoration TESTIMONIALS
Amazing work, sole swap was super clean. Best part is they will keep you in the loop and updated on the progress. Super honest and great customer service!
These guys are great! They gave me updates the entire time along with pics of my sneakers. I will definitely be using them again.
I sent my Jordan XI Gammas for Icing and I'm very impressed. They look better than I thought they'd be able to without having PC take them apart. Went from total yellow soles to clear on the bottom and even some of that blue tint look from the side. On top of that, the communication was excellent and they gave me extra tips on how to care for the shoes. I'll definitely recommend ProofCulture to anyone and I'll use them again. Thanks guys!
You guys exceeded my expectations and I can’t thank you enough. It’s hard to find good/genuine people that know what they’re doing and doing it right. Thank you for all your hard work. Thank you for being trustworthy.
I wasted no time sending my shoes. He did an awesome job with my shoes and will definitely do future business.
I had sent in two of my shoes one to get re-iced and one to get repainted got them both back in they both look amaaazing definetly will be sending more shoes very very soon 100% recommend
Thanks for restoring my kicks!